About Us

Overview

Formerly known as “First Enterprise”, the Golden First Travel tour operator was established in Penang, Malaysia in 1978. The company quickly gained its fame by offering convenient and affordable package holidays to various destinations, specializing in the then-new concept of all-inclusive inbound and outbound tour packages.

Eventually, the company progressively acquired well-established regional tour operators in Butterworth, Sungai Petani, Penang and Ipoh, giving the group a unique national presence.

Golden First Travel is now recognized for high standards of service and quality, thus enjoying loyal support of consumers and travel agents across Malaysia. A leader in its field, the company continues to expand its choice of products and services to meet the changing needs of today’s leisure traveler.

Our company acts as a master craftsman in assembling different components for leisure travel: air transportation, passenger transfers from airport to hotel, accommodation, recreational and cultural activities, meals, cruises, and much more.

Golden First Travel expertise continues to further establish the reputation it held for almost 40 years as the Malaysia leading leisure Traveling Company.

Leadership

Golden First Travel well known reputation comes from many years of long term service and effort of over 60 loyal yet dedicated employees. We hereby proud to introduce some of the senior staff to you

Mr Tan Kok Kim (KK Tan)

Managing Director

Mr Ng Yew Wan (Kenny)

Executive Director

Mr Ng Hang Kuang

Executive Director

Mr Kuan Teik Jin

Executive Director

Mission

Golden First Travel is built on the simplest idea of providing good quality product at a fair price and giving each customer the best service possible. In order to achieve this aim, Golden first Travel relies strongly on its greatest asset – its employees. Everyone at Golden First Travel, from its most seasoned employee to its newest recruit members share these common values: Quality Customer Service, Team Work, Leadership & Learning, Integrity, Commitment, Openness & Respect and Quality Work Life. This common philosophy for the company’s continuing success is sum up into our below company mission statement:

“To offer our customers a carefree vacation experience by providing expert advice, superior services, and quality products in a variety of destinations complemented by a strong commitment to accommodate individual travelling choices.”

Each season, our company presents a wide selection of quality products, in order to meet the diversified needs of our client. In keeping with our mission, our devoted and dynamic employees aim to exceed vacationers’ expectations and thus help us to maintain our position as a market leader.

The vacation traveler is our primary concern, and our role, ultimately, is to turn his/her holiday dream into reality: making the vacation experience one of the most memorable ever.

Commitment

For more than thirty years, Golden First Travel has helped thousands of Malaysians make the most of their vacation moment. Through sharp pricing, the best available service & care and professional travel guides support, Golden First Travel takes care of every little thing of your needs!

In addition, fruited out from our 41 years of experience, we are now familiar with which hotels, ground operators or airlines able to offer their best service. The combination of our long-term business relationships and our frequent visits to these service providers help to monitor their performance, further assuring you getting the highest quality service ever.

Promise

We promise to delight customers and colleagues. The growth and success of our company depends strongly upon fulfilling their expressed and unexpressed needs.

Core Services

The dedicated yet professional Golden First Travel team is able to cater below core services:

  • Series Group Departures
  • Specialized Tours (inbound and outbound)
  • Worldwide Religious group
  • Wedding/Honey Moon Package
  • Worldwide Car Rental
  • Worldwide Hotel Reservation
  • Worldwide Airline Ticketing Reservation
  • Cruise Charter
  • Meeting and Incentive Planning
  • Event & Conference Coordination and Management
  • Travel Coordination and Management
  • Transportation Coordination and Management
  • Housing Bureau
  • Travel Insurance